 |
|
|
Commissions
|
| • |
What commissions are paid? |
|
- |
Commissions are paid on a per
sale basis. |
|
- |
Commissions are 8% of the total
sale before taxes and/or shipping. |
|
| • |
What is the minimum amount to earn
before a payout? |
|
- |
$25 is the minimum commission
balance prior to payout. |
|
| • |
How soon is my first check sent? |
|
- |
In order to allow for the return
period to pass so that necessary refunds can be
issued, this program has a 60-day lag time. Commissions
will be paid 60 days from the last day of the month
in which the sale occurred. |
|
| • |
Does the merchant withhold income
taxes? |
|
- |
No. You are an independent
contractor and as such are responsible for filing
on your taxable income. |
|
- |
All affiliates, who are not
corporations, must provide us a Social Security
number. If you earn more than $600 during a calendar
year, we will issue you a 1099 form. |
|
| • |
What happens when a product is returned
to HealthRider.com? |
|
- |
HealthRider.com has a 30-day money-back
guarantee. If a return occurs, the commission that
was generated from this sale will be reversed. |
|
| • |
What is the total amount on which
my commission is paid? |
|
- |
Your commission is paid on
the sub-total of the order. The commissionable
amount does not include shipping charges or sales
tax. |
|
| • |
Will I be paid commission on purchases
that I make? |
|
- |
Yes. We encourage you to purchase
your personal fitness equipment HealthRider.com. You’ll
earn your regular commission on all purchases made. |
| |
Tracking
|
| • |
What type of tracking system does
this program use? |
|
- |
We use a private label solution
developed for HealthRider.com. This system has been
extensively tested for reliability and accuracy. |
| |
| • |
How are visitors tracked? |
|
- |
Visitors arriving from your
site will have a cookie placed on their computer
that IDs them as having come from your site. |
| |
| • |
How long are cookies set for? |
|
- |
Cookies are set for a period
of 6 months. |
|
- |
A new cookie is placed EACH
time a visitor arrives on our site from an affiliate
site. |
| |
| • |
How soon after a sale or click will
I be able to see the new stats show up? |
|
- |
All reporting is done in real
time. Clicks and sales will be immediately viewable
from your login screen within the affiliate service
center. |
| |
| • |
What information is presented in
the tracking area? |
|
- |
Commission amount |
|
- |
Date |
|
- |
Invoice number |
| |
Advertisements and
Banners:
|
| • |
What types of links are available? |
|
- |
This affiliate program supports
and offers both text-based links as well as a variety
of professionally designed banners. |
| |
| • |
How often are text links and banners
updated? |
|
- |
Banners and links are updated
frequently-each time a new banner or link is added
you will receive an update e-mail from the affiliate
management team. |
| |
| • |
Can I modify text links or banners? |
|
- |
No. In order to maintain a
consistent presentation that matches the guidelines
that we have set forth, we require that banners
and text not be modified without the affiliate
manager's prior approval. |
| |
| • |
Which type of link produces a higher
click through rate-banner or text? |
|
- |
Effectiveness of banners and
links will be mentioned in frequent newsletter
updates sent to our network of affiliates. |
| |
| • |
Are announcements sent when new
links or specials are made available? |
|
- |
Yes. We send out brief announcements
when new opportunities are made available. |
| |
| • |
Can I open the merchant site in
a new browser window? |
|
- |
Yes. You may open the site
to a new non-crippled window. |
|
- |
No frames. |
| |
| • |
How do I get new banners? |
|
- |
After you have created your
affiliate account and been accepted into the program
you can log in at the affiliate service center
to review and retrieve new banners. |
|
- |
All graphic files are hosted
on our servers. You simply copy and paste html
code from the affiliate service center. The code
will already contain your unique affiliate ID. |
| |
| • |
How do I make suggestions for new
banner or ad copy? |
|
- |
We encourage you to give us
feedback on new banners and/or text links that
would help you be more effective. Please follow
this link to send a suggestion to the affiliate
manager. |
